Amazon Workers are listening to your conversations on Alexa

Alexa is a device that has so much potential but at a same time is plagued with controversies.

There were reports earlier that Alexa is recording your conversations, now according to article from technology review, Amazon workers are listening to your conversations supposively to make Alexa better.

According to Technology review, Amazon has a specific team including contract and employees over at Amazon from offices in India, Costa Rica, Romania and Boston listen to 1000 audio clipings and transcript them in hope of improving Alexa, the technology behind Echo and other devices.

There is a claim that Amazon is randomly selecting conversations to improve customer experience.Users can opt out of having their recordings used for development purposes, but Amazon doesn’t explicitly tell Echo customers that humans might be listening to them.

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